Following the advice provided by the local council, we are open for business as usual on a reduced access basis being 8:00 am to 3:00 pm Monday – Friday with weekends being closed.
We have put several procedures in place to ensure the safety of our customers/staff which include:
- Access to the storage area for existing customers will continue via the code access, and at customers own risk.
- The store will reduce to single person staffing until further notice to plan for contingency.
- Store Reception opening hours may change at short (or no) notice.
- We are still accepting new customers however our procedures will be slightly different with everything done electronically. Further details will be provided in regards to this when you sign up with us.
To that end, in the interest of other customers, staff, and yourself, we ask that you:
- Limit your access to the storage area as much as possible.
- Only visit the Reception area in the event of emergency.
- Make contact with the store via email, via the website or telephone where possible, as opposed to visiting the store or entering reception. Should staff be busy, our messaging service will take a message and arrange for the team member to call you back ASAP.
- Respect personal space and remain over 2m away from staff or any other customers on site, should you absolutely need access.
If you are an existing customers of ours and require emergency access to the unit please drop us an email or call us on 01254 677902.
If you have any questions regarding this, please contact us at sales@bigboxsmallboxstorage.com
Thank you for your ongoing custom, support and understanding.
Big Box Small Box Storage
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NHS guidance on how to avoid catching or spreading the virus, as well as travel and other advice, can be found on the www.gov.uk website:
www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
We will keep you updated if the situation in relation to our service changes. We are monitoring any advice we receive from the Government and Public Health England and we will act immediately on any specific advice that we receive.
